Duncan Madden

Copywriter • UX writer • Travel writer

Time by Ping

Time by Ping (TBP) is a US web and app service that fully automates timekeeping for lawyers, using Machine Learning to capture and categorise working hours, removing complexity and monotony for timekeepers and greatly improving the accuracy of billable time captured.

Guide writer

Time by Ping needed help creating a comprehensive set of user guides for its clients – lawyers, law firms and their IT teams – to understand how to easily and effectively use the service.

Due to the volume of work and challenging timelines, I brought on copywriting support from my own network and managed the project and delivery of around 50 detailed guides on time and in budget.

Time by Ping

  • User guides

  • Project management

  • Brought in added copywriter support


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